Dunedin Casino operates a 40-seat restaurant which offers full service from 11:00 am to 12:00 am and a snack menu until 2:30 am. There is also a bar and cafe on site, and a buffet for casino staff. Dunedin Casino sought to reduce their food waste - organic waste that is discarded at any stage of the process of food production. This includes products that are not used before their shelf-life expires, waste from the process of food preparation, and prepared food that is not eaten.

Applied Management student Aakash Shiva conducted five structured interviews with staff, and carried out a thorough food waste audit across a whole day. Nearly half of the food waste was from uneaten food, from the staff buffet and from customers not finishing their large servings of food. 

To reduce uneaten food, Aakash recommended that Dunedin Casino offer takeaway bags to à la carte restaurant customers if food remains on their plates. Portion control was also identified as a key measure that could be introduced to reduce food waste, educating staff using the buffet and scaling down portion sizes of served meals. Another recommendation was to introduce a recycling policy. 

• Work with our Business students

July 2019

Image credit: Rexness, used under Creative Commons Attribution-ShareAlike licence 2.0.