New Zealand Certificate in Food and Beverage Service (Level 4) (Restaurant Services)



17 weeks full-time; part-time not available

On campus with a local work placement

To be confirmed for 2023
This programme is not running in 2022
  • Location
    Study breaks
  • Dunedin
    26 July 2021
    4 October 2021 - 15 October 2021

Take your food and beverage skills to the next level!

If you have completed the New Zealand Certificate in Food and Beverage (Level 3) (Café Services) (Bar Services), or equivalent, or have six months experience as a Food and Beverage Attendant and wish to consolidate your qualification then this is the programme for you.

The transferable practical skills you will gain will help you move into pre-supervisory food and beverage attendant employment in a variety of industry establishments anywhere in the world. You will also achieve your New Zealand LCQ (Licence Controller Qualification) which, coupled with work experience, is the pathway to becoming a Duty Manager.

Introductory business skills are also offered to enable you to understand business principles and to fast track your career in industry. Basic business communications, effective evidence collection and reflection skills, and financial reporting are a few of the skills we will help you gain while advancing your service knowledge and learning to be a shift leader.

Skills required
  • Good communication skills
  • To have a good work ethic
  • Maturity and honesty
  • The ability to work well under pressure
  • Confidence when dealing with customers.
Entry requirements

Please note: You must also hold unit standard 27955 (Apply food safety practices in a food-related business) or be willing to undertake this.

If you need to improve your English Language skills, we offer a wide range of English programmes.

Under 18?
  • Alcohol tasting and consumption is part of this programme and may be a risk for some people.
  • To ensure the safety and wellbeing of our learners, and in compliance with the Sale and Supply of Alcohol Act 2012, you must get parental consent if you're under 18. Risks will be outlined in more detail during the programme.
  • If you're under 18 and want to chat about your best options, please get in touch with us. It may be that we recommend you begin your learning with us in another programme and then move into this one. 

Consumption of alcohol is NOT a compulsory part of the course and other methods of identifying and obtaining knowledge of products can easily be employed on request. 

Selection procedure

If the number of applicants who meet the selection process requirements exceeds the available places, a waitlist will be used to ensure preference is given to applicants in order of application.

Additional requirements and documentation

You must supply your academic records, along with certified copies of proof of identity and proof of residency (where appropriate).

If you have not completed the New Zealand Certificate in Food and Beverage (Level 3) (Café Services) (Bar Services), please also submit a CV with details of your industry experience. 

Additional costs

During your induction day, you have the opportunity to purchase your full uniform from Otago Polytechnic's preferred supplier. You should expect to spend approximately $500 on programme-specific equipment. This will be covered by the 'Course-Related Costs' section of your student loan (if you are eligible) .You may already have some or all of the required uniform and equipment.

Your workload

On average, your time will be divided into approximately 25% of directed teaching and 25% of practical learning. You will then be expected to contribute 50% of self-directed study to complete the qualification successfully.  

Programme outcome

Upon successful completion of this programme, you will be able to monitor and maintain food and beverage service in the hospitality industry.

You will:

  • develop the skills required to identify Food and Beverage service requirements
  • apply the skills required to identify Food and Beverage service requirements
  • acquire the work essential skillls to be able to evaluate performance in a work environment
  • showcase monitoring and maintenance of Food and Beverage service skills. 
Further study options

On successful completion of the Level 4 programme, coupled with motivation and work experience, you will be in the perfect position to staircase into our New Zealand Diploma in Hospitality Management (Level 5)

Programme specific risks

There are a number of Occupational Safety and Health (OSH) issues associated with practical work in areas specific to a commercial kitchen and café environment. These include, but are not limited to, burns from hot liquids or hot objects and cuts from sharp instruments.

Student loans/allowances

Student loans and allowances are for domestic students only. For information about student loans and allowances please visit the Studylink website. It is important to apply for your student loan/allowance at the same time as you apply for this programme, due to the length of time Studylink take to process. Loan/allowance applications can be cancelled at any time if you decide to withdraw your programme application or if it is unsuccessful. 

Recognition of prior learning

If you have extensive knowledge and skills due to practical experience in this area, enquire about our recognition of prior learning process at Otago Poytechnic. You may have already gained credits towards this qualification. Phone 0800 762 786 or email