New Zealand Certificate in Business (Introduction to Team Leadership) (Level 3)



19 weeks full-time | 36 weeks part-time

Delivered through the eCampus. Online activities - readings, discussion forums, research tasks and fact finding. Study is part-time, will mainly be self-directed and is flexible to suit your needs.

  • Location
    Study breaks
  • Online (TANZ)
    2 January 2021

Delivered online through eCampus NZ

Have you recently become a team leader? Or do you feel that you have the potential to be appointed into a team leader role?

Then this is the qualification for you! This programme will give you the skills and knowledge necessary to contribute to effective team performance and the potential to be successful in a leadership role within a team.

Graduates of this qualification will be able to contribute effectively to an operational team in a bi- and multicultural environment.

Please note: Learners under the age of 18 cannot apply for this programme.

What will I learn?

Technical knowledge and skills

  • Understand principles for effective team performance
  • Develop objectives for a team
  • Understand different leadership styles for effective team performance

People skills

  • Communicate effectively with stakeholders
  • Work cooperatively within a team, and contribute to the achievement of objectives
  • Respond positively to diversity within the team

Cognitive skills

  • Apply effective problem-solving and decision-making for business purposes

Effective skills

  • Demonstrate professional and ethical behaviour, in a socially and culturally appropriate manner
  • Manage self effectively to contribute to the performance of the entity

Business environment

  • Comply with internal policies and legislation and other external requirements for business entities.
Entry requirements

If you need to improve your English Language skills, we offer a wide range of English programmes.

COVID-19 vaccination information

As this programme is delivered fully online, you do not need to provide us with a My Vaccine Pass.

  • You will need to provide us with a valid My Vaccine Pass if you want to visit an Otago Polytechnic site for any reason while you are studying with us (e.g. meetings, events, presentations) or attend graduation in person at the end of this programme.
  • You do not need to provide a valid My Vaccine Pass if you are attending on campus health services (e.g. student health, Kowhai Centre).
  • In exceptional circumstances, exemptions may be granted to this. You can find out more about this in our vaccination policy. If you think you have grounds to be exempt from our vaccination requirements, please email    

You can find more information about our vaccination requirements here. And, if you still have further questions, please visit our FAQs page which you can find here.

Your workload 

This programme is made up of three courses with a total of 480 learning hours. This breaks down to approximately 26 hours per week if you're studying full-time and 13 hours per week if you're studying part-time. 

Depending on your previous academic online experience this may vary a little. 

Programme structure
Compulsory courses Level Credits Total learning hours
Effective Team Performance 3 16 160
Business Communication 3 16 160
Understanding Leadership 3 16 160
Total   48 480
Course descriptions 

1. Effective Team Performance 

Learn how to work cooperatively and effectively in a team and achieve objectives.

Learning Outcomes:

  • Communicate effectively with stakeholders
  • Work cooperatively and effectively
  • Develop and contribute to achievement of objectives within an entity and teams

2. Business Communication

Discover how to communicate professionally in a socially and culturally appropriate manner and comply with internal and external policies and legislation for business entities.

Learning Outcomes:

  • Engage and communicate in a variety of interactions in different settings
  • Write basic reports and manage business correspondence
  • Describe and comply with internal policies and external requirements

3. Understanding Leadership 

Explore leadership styles and techniques to become an emerging leader.

Learning Outcomes:

  • Describe leadership styles and techniques for effective team performance
  • Apply problem solving models and decision-making processes for business purposes
  • Apply professional and ethical behaviour in a socially and culturally appropriate manner to communicate effectively with stakeholders
Further study options
Student loans and allowances  

Full-time domestic students of this programme are eligible for student loans and allowances (dependent on age and financial circumstances.) Please contact Studylink for additional information. Phone 0800 88 99 00 or visit: