MO844647 - Microsoft 365 Service Issue - Resolved
Users may be unable to access Microsoft 365 services in New Zealand
Issue ID: MO844647
Affected services: Microsoft 365 suite
Status: Service restored
Issue type: Incident
Start time: 1 Aug 2024, 08:57 GMT+12
End time: 1 Aug 2024, 13:28 GMT+12
User impact
Users may have been unable to access Microsoft 365 services in New Zealand.
More info
We received reports of issues impacting various Microsoft 365 service including but not limited to Exchange Online, Outlook, and Microsoft Teams, within New Zealand.
Scope of impact
Users located in New Zealand may have been unable to access various Microsoft 365 services.
Preliminary root cause
A New Zealand peer was experiencing intermittent connectivity issues, resulting in an increase in connectivity issues and subsequent Microsoft 365 service failures.
Current status: 1 Aug 2024, 13:37 GMT+12
We’ve confirmed with previously affected customers and through our internal telemetry that service has fully recovered for Microsoft 365 services in New Zealand.
Published on 1 Aug 2024
Orderdate: 1 Aug 2024
Expiry: 3 Aug 2024
related
VET Consultation update - 2 Aug
This update includes a summary of the proposal’s key points after Gus' online hui, information about open and closed sessions, how to submit feedback, and a l...
Announcing our new Pasifika Achievement Director
Huge congratulations to Litea Ikahihifo who has taken up the role of Director: Pasifika Achievement. Keen to get stuck in, Litea has already started her new rol...
Who to go to in Finance
The Finance Team have welcomed some new colleagues recently. Mike Thomson and Richa Jain have joined the OP whānau as Finance Business Partners. The team a...
