We're turning on multifactor authentication on Monday 19th January. Register here if you haven't already.
Here are some examples of what you'll see from Monday onwards when you're prompted for multifactor authentication. Just follow the prompts for your chosen method.

Once it's turned on, if you haven't already registered, you'll need to complete the registration process during login.
Need help? Check out the guide to get registered.
You can also contact our service desk by logging a case, sending us an email or giving us a call on 0800 765 948.
Published on 14 Jan 2026
Orderdate: 14 Jan 2026
Expiry: 14 Jan 2028