Pocket Lab student healthcare

Our online, subsidised healthcare service from Pocket Lab will provide you with same-day medical care from experienced New Zealand doctors. 

Offering medical advice, prescriptions and specialist referrals, Pocket Lab will make it easy for you to get quality healthcare without even having to leave home. 

Quick facts  

• To use Pocket Lab, you first need to register via the Otago Polytechnic Pocket Lab portal.  

• Once you’re registered, you can then log into your profile via the portal to book an online consultation at a time that suits you.  

• Pocket Lab is available to both domestic and international students.  

• You can be enrolled with another doctor and still access Pocket Lab’s online service.  

• The best fees are available for those who have a Community Services Card.

More info  

You can find loads more information about Pocket Lab on our Student Support website.

Here you'll find info about things like:  

• how to make an appointment 

• hours 

• fees 

• Pocket Lab contact details 

• in-person care  

• urgent care 

• student counselling  

What if I can’t afford Pocket Lab?  

If you need to book a healthcare appointment but are experiencing financial hardship, please reach out to studentsuccessdn@op.ac.nz    

Feedback  

You can find the Code of Rights for people accessing health and disability services here. 

This outlines your rights and what to do if you have any concerns about a healthcare provider. 

Any questions?  

If you want to speak with someone at Otago Polytechnic about anything related to Pocket Lab, please reach out to our Student Success team. 

Email: studentsuccessdn@op.ac.nz   

Freephone: 0800 762 786