This short course will introduce those new to a supervisory role with foundation skills for success as a supervisor.
Content
- Motivation and delegation techniques
- Understanding personality types
- Guiding and managing work tasks
- Cultural differences - dealing with staff from different cultures/backgrounds
- Conflict management skills
Learning outcomes
At the end of this one-day workshop, you will:
- understand and be able to apply (in a work setting) the basic principles of motivation, delegation and conflict management
- have strategies to engage with people of different cultures and personalities
- have practised resolving low-level conflicts.
For more information
Phone 0800 765 9276
Email Donna.jones@op.ac.nz
